Speakers
- Sir Chris Bonington
- Kirsty
Lang - Oona
King - Will
Hutton - Philip
Ross - Anna
Leach - Andy
Friedman - Michael Mainelli
- Eugenie Harvey
- Duncan
Clark
Sir Chris Bonington
Born in Hampstead in 1934, Chris Bonington was educated at University College School, London and the Royal Military Academy at Sandhurst. He was commissioned in the Royal Tank Regiment in 1956. He spent three years in North Germany in command of a troop of tanks and then two years at the Army Outward Bound School as a mountaineering instructor.It was during this period that he started climbing in the Alps, making the first British ascent of the South West Pillar of the Drus in 1958 and then the first ascent of the Central Pillar of Freney on the south side of Mont Blanc in 1961 with Don Whillans, Ian Clough and the Pole, Jan Dlugosz. At that time this was one of the most difficult climbs in the Alps and even today is considered one of the great classics of the Mont Blanc region.He made the first British ascent of the North Wall of the Eiger in 1962.
On leaving the Army in 1961 he joined Unilever as a Management Trainee but after nine months realised that he could never combine a conventional career with his love of mountaineering. Now married to Wendy, a freelance illustrator of children's books, Bonington made the decision to go freelance and since 1962 has followed a successful course as writer, photographer and mountaineer. They have two sons, Daniel and Rupert.
For a full list of Chris’s expeditions, books, honours and positions please download the pdf.
More details on Chris can be found at www.bonington.com
Kirsty Lang
Kirsty Lang is an experienced BBC broadcaster who first joined the organisation as a graduate trainee in 1986. She currently presents an international news programme called World News Today which is simulcast on BBC4 and BBC World overseas as well as an arts magazine show on Radio 4 called Front Row. Prior to becoming a presenter, Kirsty worked as a news reporter and foreign correspondent for the Today programme and Newsnight. In the mid 1990s she joined the Sunday Times as a correspondent for 4 years before leaving to present Channel 4 News alongside Jon Snow. She rejoined the BBC in 2002. As well as her broadcasting work, Kirsty regularly chairs conferences and writes for the Times and the Radio Times.
Oona King
Oona King is Head of Diversity at Channel 4 (March 2009 - present). Before taking this position Oona was Senior Policy Advisor to the Prime Minister on Equalities, Diversity and Faith at 10 Downing Street. Oona is also a broadcaster, writer, and political campaigner. Oona is Chair of the Institute for Community Cohesion (iCoCo), Founding Chair of the All-Party Parliamentary Group on Genocide Prevention in the House of Commons; and Chair of Rich Mix Cultural Foundation, a £30m project which seeks to bring different communities together through art.
Oona has written for papers including the Guardian, New Statesman, Sunday Telegraph, Express and Observer, and is a presenter for television and radio documentaries. Oona’s book about her time in the House of Commons, “House Music – The Oona King Diaries” was published in September 2007 by Bloomsbury, and nominated for Channel 4 Political Awards ‘Political Book of the Year’ 2008. Oona’s most recent television documentary, on the life of Martin Luther King, was broadcast in April 2008 on BBC2 and nominated for a Royal Television Society award. Oona’s role as a television presenter includes work for Channel 4 (The Last Word), BBC (The Struggles I’ve Seen), and Sky News (News reporter and commentator 2005-07).
Oona was MP for Bethnal Green & Bow from 1997-2005, became PPS to the Cabinet Minister for Trade & Industry, and was previously PPS to the Minister for e-Commerce. Oona was appointed to two Select Committees (International Development and Urban Affairs). Other roles included Vice-Chair of the British Council (1998-2002), Chair of the All-Party Group on Business Services (1998-2001), Vice-Chair of London Labour MPs (1997-2005), and Treasurer of Friends of Islam (2001-2005). Oona changed the law in five areas, including housing policy and equalities policy. The work of her All Party Group on peace-keeping was commended by the UN Security Council’s Expert Panel.
Before being elected an MP at 29, Oona was a Trade Union organiser representing low-paid workers, and spent 5 years as a researcher at the European Parliament in Brussels and Strasbourg. Oona gained a 1st class politics degree from York University (1990), and a scholarship to Berkeley. Oona’s father is African-American from Georgia and her mother is from Newcastle, from a Jewish family with roots in Hungary, Scotland and Ireland. Oona married Tiberio Santomarco in Naples in 1994, and they live in Tower Hamlets with their two young children. In her spare time, Oona enjoys cinema, dance music (in particular house music), cooking, history, and walking in Mile End Park. Oona speaks French and Italian, and a little Bengali.
Will Hutton

Will Hutton is executive vice chair of The Work Foundation, the most influential voice on work, employment and organisation issues in the UK. Regularly called on to advise senior political and business figures and comment in the national and international media, Will is today one of the pre-eminent economics commentators in the country.
He began his career in the city, as a stockbroker and investment analyst before moving to the BBC, where he worked both on radio, as a producer and reporter, and on TV as economics correspondent for Newsnight. Prior to joining The Work Foundation, Will spent four years as editor-in-chief of The Observer, for which he continues to write a weekly column. He also regularly contributes to the Guardian and Financial Times.
Will’s best-known book is probably The State We’re In, which was seen at the time as setting the scene for the Blair revolution. Since then he has published The State to Come, The Stakeholding Society, On The Edge, (with Anthony Giddens) a groundbreaking analysis of globalisation and The Writing on the Wall: China and the West in the 21st Century. Will is currently working on his next book – a timely examination of fairness and due desert – Them and Us .
Outside The Work Foundation, Will is a governor of the London School of Economics, where he is also a visiting professorial fellow at the Centre for Global Governance . He is a member of the Scott Trust, and a fellow of the Sunningdale Institute. In 2004, Will was invited by the European Commission to join a High Level Group on the mid-term review of the Lisbon Strategy and act as its “rapporteur” for the final report.
Most recently, Will was invited by Business Secretary, Lord Mandelson, to join a new advisory panel on New Industry, New Jobs, Universities and Skills, set up to challenge conventional policy thinking in these areas and generate ideas across the Government’s New Industry, New Jobs agenda, linking it with the skills and higher education agenda.
Philip Ross, CEO, Cordless Group

Philip is an author, commentator and consultant specialising in the impact of emerging technology on the world of work and the workplace.
He has worked with organisations such as Ernst & Young, Eversheds, McKinsey & Co, PricewaterhouseCoopers and Royal Bank of Scotland on future workplace concepts based on emerging technologies.
Philip has spoken at conferences around the world including The Wall Street Journal Europe CEO Forum on Converging Technologies and Corenet’s Global Summits in Beijing, Sydney, Orlando and Melbourne.
In 1994 he founded Cordless Group and wrote and published The Cordless Office Report. He has written three books on the future of cities, work and workplace: The Creative Office, The 21st Century Office and Space to Work (all co-authored with Jeremy Myerson and has contributed to a number of other books including the Corporate Fool and the Responsible Workplace.
Anna Leach

Anna Leach is a senior economist at the CBI in the tax and fiscal policy group, providing advice and analysis on structural economic and fiscal issues, such as public sector borrowing, as well as drafting the CBI’s representations to the Treasury for the Pre-Budget and Budget reports and producing the CBI’s public finance forecasts.
Anna joined the CBI in April 2008 from the civil service, where she held a variety of roles. These included head of macroeconomic briefing and analysis at the Treasury and a secondment to the Treasury Select Committee where she was responsible for coordinating the private equity inquiry.
Anna holds a BSc and an MSc in Economics, both from the University of Warwick, and completed her Masters in 2002.
Professor Andy Friedman

Andy is the managing director of the Professional Associations Research Network. He is also Professor of Management and Economics in the Department of Management at the University of Bristol. Through PARN, he has carried out research projects leading to PARN books on continuing professional development, governance, member services, ethical codes and routes to membership. Andy has carried out numerous consultancy projects for professional bodies in the UK and abroad. He has facilitated over one hundred strategic reviews and away days of professional bodies at the highest level.
Professor Michael Mainelli

Michael co-founded Z/Yen in 1994, the City of London’s leading commercial think-tank, to promote societal advance through better finance and technology. Michael is a qualified accountant, computer specialist and management consultant with a degree in Government from Harvard as well as mathematics and engineering at Trinity College Dublin and a PhD from the London School of Economics. Michael started as a research scientist later becoming a partner in a leading accountancy firm directing their consultancy work in the UK and overseas. Michael has worked in public, private and not-for-profit organisations, was British Computer Society Director of the Year 2004/2005, has a DTI Smart Award, and served on the board of Europe’s largest R&D organisation.
Michael is Emeritus Professor and Trustee at Gresham College, visiting Professor at the London School of Economics, non-executive Director of the United Kingdom Accreditation Service, as well as Trustee of the International Fund for Animal Welfare and Ocean Alliance. Michael plays bagpipes from time to time, is a keen sailor and owns Sailing Barge Lady Daphne with his wife Elisabeth. Michael’s humorous novel, Clean Business Cuisine: Now and Z/Yen, was a Sunday Times Book of the Week in 2000; Accountancy Age described it as “surprisingly funny considering it is written by a couple of accountants”.
Eugenie Harvey

After stints working in London for the Australian Tourist Commission and in financial PR for the Brunswick Group, Eugenie joined with David Robinson to found We Are What We Do, a new kind of movement inspiring people to change the world one small action at a time. While at WAWWD, Eugenie managed a range of projects including the books, Change the World for a Fiver (2004) and Change the World 9 to 5 (2006) and a collaboration with Anya Hindmarch to create the iconic "I'm not a plastic bag" shopper (2007).
Eugenie is Campaign Director of 10:10. The 10:10 Campaign is working to unite every sector of British society behind reducing the UK’s carbon emissions by 10% starting in 2010.
Duncan Clark

Duncan Clark is an environmental journalist and author. He has been a consultant editor both at the Guardian and BBC Worldwide, and has written a number of successful books, including The Rough Guide to Green Living. He also edited The Rough Guide to Climate Change, which was shortlisted for Science Book of the Year. Duncan co-founded the GreenProfile imprint at Profile Books and was instrumental in setting up rainforest charity Cool Earth, which has projects in Peru and Brazil. In 2006 Duncan set up GoGreenLights.co.uk, a non-profit website selling low-energy light bulbs.
Duncan is currently the Strategy Director of the 10:10 Campaign. 10:10 is working to unite every sector of British society behind reducing the UK’s carbon emissions by 10% starting in 2010.
Antonio Zuniga

Antonio Zuniga CFM, MBIFM currently works as lead of the international Operations and Maintenance programme at the Inter-American Development Bank (IDB). The 28 building offices he is responsible for are located in different countries across Latin America, the Caribbean, Europe, and Asia. His proposals in sustainable design and construction have been awarded grants and garnered support by the Bank to improve building operations over the next 6 years. Antonio earned his BsC in Facility Management from Cornell University and is expected to gain his MBA in Sustainable Management from Anaheim University in 2010. His most recent work has been featured in “Foreign Policy Digest” regarding the much-needed implementation of construction standards in Haiti after the earthquake.
Barry Shambrook

Barry Shambrook has over 30 years experience as a contractor and consultant in the Facilities Technology industry and is the major shareholder and Managing Director of Tuckers Consultancy Ltd, a facilities technology consultancy firm based in Canary Wharf, London. Tuckers provide a design and management service to corporate clients, facilities managers, other professional practices and construction companies and are very active in the UK as well as mainland Europe. Barry is a member of the London Chamber of Commerce Property and Construction Committee and has presented previously to the BIFM Annual Conference. He gained the BICSI RCDD qualification in 2002 and has also presented to BICSI at their European conference.
One of the things Barry is currently involved in is providing building owners and occupants with ways of achieving reductions in building energy consumption in order to comply with the Carbon Reduction Commitment (CRC), a Government pollution-cutting scheme that comes into force on 1st April 2010.
John Bowen

John began working life as a trainee building surveyor before moving into wholesale and retail logistics. After a spell as a computer programmer and business analyst he returned to supply chain management running Royal Mail’s internal logistics operations. Managing the property was part of that brief and led John into Facilities Management and he worked in FM for both Royal Mail and the Balfour Beatty Group before taking up his current role as Managing Director of Gulfhaven Ltd in2008.
An experienced senior manager and board member, John has implemented a number of significant projects and translating strategy into results.
In addition to his membership of BIFM John is also a member of the Chartered Institute ofPurchasing & Supply (CIPS) and the Chartered Institute of Logistics and Transport (CILT). He chairs the BIFM Procurement Special Interest Group and is co-author of The Principles of Warehouse Design (3rd edition).
David Sharp
David Sharp is the founder and Managing Director of Workplace Law Group, which specialises in employment law, health and safety, and environmental services. David is an experienced commentator on workplace regulation, a contributor to industry magazines, and is the co-author of the RIBA Good Practice Guide to Employment.
Mark Hillier
Mark is Workplace Law’s Associate Director, Built Environment. He has 18 years’ experience in building control, both in local authority and in private practice. Mark regularly delivers seminars on all aspects of building regulations and fire safety. Mark presents at Workplace Law’s conferences and training events, as well as delivering in-house training to organisations across the UK.
Stephen Vickers
At the time of the conference Stephen will have completed nearly two years in the newly created position of BAR Director General (having joined in June 2008) following an extensive governance review by the Association. This is a period that has seen significant change within the Association with a new strategic direction and the focus on being more commercially orientated for the benefit of the membership. Major projects and new initiatives to continue improving the Association are in place for the next 3 years including a move to a fully standards based membership. The Commercial Moving Group (CMG) is ahead of the game and is now fully standards based and has developed for BIFM the Best Practice Guide for Commercial Removals.
With an MBA from the world ranked Bath University and over 25 years in the Logistics sector Stephen uses his extensive change management experience as a firm foundation for developing and directing the strategic vision of the Board of Directors of BAR.
Steven Agg
As the Institute‘s Chief Executive since May 2006 Steve is a well-known figure in logistics, supply chain and public transport circles. He is based at the Institute’s Corby headquarters.
Before taking on the role of Chief Executive he was most recently in the high-profile post of Managing Director Business Services for the Freight Transport Association – where he worked to develop a range of compliance based business services for both freight and passenger transport operators which included training, auditing, engineering and consultancy. Prior to this he was Logistics Director for Danone in the UK, which included the businesses of Jacob’s Biscuits, HP Foods and the bottled water suppliers Evian and Volvic.
Steve is a long-time member of the Institute and is committed to raising the profile and status of all individuals working in the logistics and transport profession.
Alan Soper
Alan Soper is Managing Director of Ian Williams, a large, privately owned company providing services to the built environment. The company is growing steadily in its sectors of expertise – social housing, education and public buildings – and is a direct employer of all major trade skills. The company has a turnover in 2009 of around £70m and has been growing its order book in long term service contracts ranging from responsive repairs to refurbishment programmes.
Alan has been Managing Director for 6 years. He has a broad background of experience in the outsourced services sector, including 12 years in Facilities Management, running the FM businesses of AMEC and EMCOR. Following a degree in Mathematics at Exeter University, Alan’s early career was spent with the then National Freight Corporation, leading to his first MD appointment - of the parcels company, Lynx Express. After a short spell with the waste management company, Biffa, and advising the then Ocean Group on strategic acquisitions, he joined AMEC in 1997.
A Henley MBA, he has been a vice chairman of the Business Services Association and is a regular speaker and facilitator on service management issues. He was a delegate to the Cabinet Office Top Management Programme in 2000.
Joszef Czerny
Joszef has a Postgraduate degree in facility management and chemical engineering, and a civil engineering degree from the Technical University of Budapest. He is a facilities management consultant, and chief adviser at the Technical University of Budapest, Institute of Continuing Engineering Education.
He consults on projects at municipalities, production companies and governmental institutions. He is the Founder and leader of the Hungarian Standard Preparation Committee for FM.
Joszef lectures and presents on various national and international events and conferences eg: HFMC 2007, 2008, 2009 - Hungarian Facility Management Congress, IFMA World Workplace Europe 2001, 2003, etc.
Honorary Positions: Founding chairman of the Hungarian Facility Management Society, Member of the CEN/TC 348 “Facility Management” and ON-K 240 at the Austrian Standards Institute.
Greg Davies
Greg has worked for Elementus (formerly EMS) since 1989 and is responsible for assessing the impact of new and changing legislation on the marketplace and in the services Elementus provides.
He can draw on over twenty years experience in building risk management and has worked with most market sectors. He has helped develop solutions and services covering areas as wide as asbestos, legionella, fire, health and safety, energy, waste, DDA and zinc whiskers.
Greg is a degree qualified microbiologist and registered expert witness having consulted on a number of cases, including the 2nd trial into the Barrow in Furness legionella outbreak in August 2002. He sits on the BIFM Sustainability KTP steering group, the EIC Carbon and Environmental Management workgroup and has taken part in a number of government focus/stakeholder meetings/forums.
With his broad understanding of compliance, he is a regular speaker and presenter, working for many customers as well as BIFM, BISRA, the Health Protection Agency (HPA), IOSH and the Chartered Institute of Environmental Health (CIEH).
He is a regular contributor to the facilities management industry press and has also featured in the national press most recently on sustainability and energy.
Victoria Barron
Victoria is the Product Marketing Manager for the assessment and certification arm of BSI UK. Victoria’s key responsibilities lie with the marketing strategy and planning for the environmental and health and safety products within the BSI portfolio of management systems. Victoria has been in this role since September 2005 prior to which she worked in sales and marketing for the product testing and certification division of BSI. With the exception of two years as a Quality Manager on the receiving end of management system audits, Victoria has been actively involved in the certification industry since 1991 including assessing organisations to the quality management system standard ISO 9001 in the early part of her career.
Martin Jolly
Martin has been a member of the FM industry for many years. From Director of Consultancy at Symonds FM over 10 years ago to his current role, he has specialised in delivering strategies for the technical elements of integrated FM solutions. More recently Martin has been building on his engineering qualifications to focus on delivering lower carbon and energy solutions within the context of wider sustainable FM delivery. He has also developed expertise in the CRC energy efficiency scheme.
Within Balfour Beatty WorkPlace, he has been a part of the team developing Balfour Beatty’s ambitious global Sustainability Vision, as well as on cross-business projects influencing design for low energy, energy management, utilities procurement and general low carbon strategies. He has provided support to many of the Balfour Beatty WorkPlace operational contracts across the UK.
Steve Gladwin
Steve Gladwin is the chairman of Global FM, An Association of Associations that aims to promote facilities management internationally. Steve is the UK Managing Director of Hochtrief Facility Services and is a former chairman of the Australian Facility Management Association (FMAA).
Dave Wilson
Dave Wilson is a Director of Training4FM and has
been a member of the BIFM since 1999,. He was a BIFM Board member
between 2006 and 2009 and served as deputy chair from 2007 to 2009. He
has also chaired the BIFM International Special Interest Group and still
continues to serve as a committee member.
Eamonn O'Rourke
Eamonn has over 30 years of experience in the leisure industry and has been involved in managing change in the local authority leisure sector at every level. Starting in operational management Eamonn is now responsible for developing Manchester’s Leisure Strategy.
Having worked through two Olympic Bids and the hugely successful Commonwealth Games in Manchester in 2002, Eamonn was responsible for the commissioning of the World Class Sporting facilities in post games operation.
Eamonn was responsible for the development of a robust Sports Policy, which was at the centre of Manchester’s benefit legacy from the 2002 Commonwealth Games. This Sports Policy recognises the role of the Voluntary Sector Sports Clubs; Coach Education & Training; access to facilities and supporting the Athletes.
Martin Brown
Martin is an independent built environment advisor, leading and supporting improvements primarily in sustainability and collaborative working across the design, construction and FM sectors.
He is a co-founder of Be2camp the world’s first web2.0 un-conference movement, exploring the use of Web Technology and Social Media in the built environment, involved in the organisation of social media un-conference events and has run many social media support surgeries and innovation circles.
Along with his consultancy support Martin is a regular presenter and lecturer on current built environment themes eg carbon management, sustainability, collaborative and integrated working and social media application.
Martin has a career background in facilities management / construction strategic business improvement through Mowlem/Aqumen and construction project management in the UK and Internationally. For over 20 years he has been active at regional and national level industry forums to improve the integration of facilities management, construction and design, producing industry guides including Be Excellent and ABeCFM. Currently Martin is a Constructing Excellence Collaborative Working Champion, Member of the Centre for Facilities Management, a leading proponent on CbFM, (Community Based FM) and Chair of the Lancashire Best Practice Club.
Martin blogs and comments on built environment issues at www.fairsnape.wordpress.com
Paul Wilkinson
Paul Wilkinson provides integrated PR and marketing services (with Web 2.0 or social media, of course) to clients drawn predominantly from the construction sector. He also undertakes research and consultancy work on construction collaboration technologies (aka 'project extranets'). His interest in social media grew through the cross-over between these two topics, where he began experimenting with wikis, blogs, forums and other web-based technologies to capture and manage industry knowledge.
Alongside his consultancy work, Paul is also involved with Be2camp, an international online network for people interested in applying Web 2.0 to help plan, design, construct and operate a better, more sustainable built environment. He co-founded Be2camp in 2008 and has been involved with all its events to date.
He started his career in construction PR and marketing with the Halcrow Group of consulting engineers in 1987, then in 1994 joined Tarmac Professional Services (now part of the Carillion contracting group). From 1998 to 2000, he ran my own consultancy, which was re-established in early 2009. As a qualified PR and marketing practitioner, Paul also have a good working knowledge of using Web 2.0 tools to support communications, and a growing proportion of his business is focused on social media (see blog).
From 2000 to May 2009, Paul worked for BIW Technologies, one of the UK's leading providers of Software-as-a-Service (SaaS) construction collaboration technologies. He wrote the first guide to these technologies, published in 2005, and has been involved in various IT related initiatives by, among others, the Network of Construction Collaboration Technology Providers and Constructing Excellence. He also writes about AEC technologies, particularly in Software-as-a-Service, at www.extranetevolution.com.
Bernard Williams FRICS
In 1969 Bernard founded Bernard Williams Associates, a firm of Chartered Surveyors specialising in Building and Facilities Economics. He retired as a partner in April 2002 and is now an active consultant to the practice.
He is also Managing Director of International Facilities and Property Information Ltd, a research and publishing company specialising in developing and promoting innovative approaches to improving performance and value in the fm and property sectors, on a world-wide platform.
In April 2009 he was appointed to a visiting chair in The Centre for Facilities Management Development in The School of Business Studies at Sheffield Hallam University.
Also In 2009 he was nominated as one of the’top 20 pioneers of facilities management’ by the BIFM Journal.
He is the creator and principal author of the ‘Facilities Cost Monitor’ and ‘EstatesMaster’ web-enabled benchmarking programs and continues his association with his former partners in a joint venture with them to develop this innovative software.
He is also creator of the newly developed ‘Combicycle’ whole-life cost and sustainability modelling software.
In 2006/7 he conducted a major research project for the European Commission concerned with 'Benchmarking the Efficiency of the Use of Construction Industry Resources in the EU'.
Among his many written reference works are:
- Facilities Economics ( UK, Australia, EU and USA versions)
- Introduction to Benchmarking Facilities (including Justifying the Investment in Facilities)
- Whole-life Economics of Building Services (with Ron Hurst and Malcolm Lay)
Pete Collinson
Pete has worked extensively in Facility Management throughout his 30 year career and is a well practised client Facilities Manager across a significant estate.
In 2005 Pete completed his MBA in Facilities Management after 3 years of study at Sheffield Hallam University.
Recently Pete has been driving facility cost savings for his organisation on a global basis.
Roberto Valle
Msc. Roberto Valle is a Research Associate at the British Institute of Facilities Management. Mr. Valle has over 8 years of experience in the Construction and Renewable Energies sector. Mr. Valle's current work focuses on investigating and developing tools that enable and facilitate the implementation of sustainability measures in the built environment. Mr. Valle is also a regular speaker at business seminars, workshops and conferences.




